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Book & Travel with Confidence

You can Book & travel with confidence  

The information below demonstrates that we have the necessary booking flexibility,  financial protection, safety measures and emergency back-up to ensure that your group can book and travel with confidence.   

Financial Protection

Your booking is secure with COGO Travel. We are part of Class Tours Limited, a diverse and robust business which includes hotels and properties in France as well as a coach company and specialist school travel company in the UK.  All monies paid to COGO Travel are protected by ABTA and ATOL so you can organise your next trip with confidence. 

Quality assured 

We have specialised in group travel for over twenty years and have the experience and local knowledge to look after the specific needs of your group. What's more, because we also organise educational trips, we are held to a higher account than other group tour organisers. You can be confident of our exemplary safety standards because we apply the same duty of care to our leisure and performing arts trips, as we do to our students groups. 

Support while you are away  

Unlike some tour operators, our experienced UK travel team is multi-lingual which means that we can easily deal with local operators on your behalf. What’s more, by having our own properties in France, our own coach company, and close relationships with airlines and ferry companies, we have the connections to get you home quickly and safely if need be.

Don’t forget, we provide 24/7 support to all our travelling groups and so if you come across a problem, or your plans have to change at short notice, we are here to sort it out for you. Plus, our local teams in France and Brussels are also on hand to liaise with local medical services and to advise on local health protocols if required, so we won’t let you down. 

Support if plans change 

We are proud of the long-standing relationship with have with our travellers and we promise that if your plans have to change, we will treat your group fairly. Over the last six months we have had to reorganise the travel plans of hundreds of groups, but over this challenging period we have retained the goodwill of the vast majority of our customers, which is a real a testament to our personal approach. 
We commit to treating each group with individual consideration and can sometimes offer more flexible booking terms for groups staying in the UK or travelling by coach, which allow you to change your plans should the situation require. This additional flexibility depends on the circumstances of each individual trip and so please do contact us to find out more. 

And remember, you can reserve your dates and agree an itinerary now, without any obligation at this stage. 

Additional group safety and wellbeing measures 

We have developed additional health and safety protocols for our travel partners, based on national and European public health guidelines and over the summer, qualified members of our leadership team have been working closely with our travel accommodation partners and Disneyland Paris to ensure that accommodation and activities comply with our enhanced safety and wellbeing protocols for COVID-19.

Disneyland Paris has put in place enhanced health and safety measures in line with the latest French government recommendations. These include:

 • Physical distancing to protect the magic
• Approprate protective face masks to be worn by all visitors aged 6 and over
• Alcohol-based hand sanitising stations
• Enhanced cleaning procedures
• Expanded health and safety training for Disney Cast Members 

COGO COVID-19 Peace of Mind Promise

We understand that organising a group trip after such a long break can be daunting, which is why we've introduced the COGO Peace of Mind Promise which guarantees that your group won't be left in the lurch, or out of pocket, because of changing travel rules and regulations.

Our COVID-19 Promise provides new bookings with additional flexibility if you have to change your travel plans up to 6 weeks before your depature date. Find out more about the financial protection and flexible booking options provided by our Peace of Mind Promise.